Customer Store Reviews
4.8 out of 487 reviews
5
410
4
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17
95%Of Customers
Recommend This Store
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Showing 1-30 of 487 reviews
Aug 6, 2017
Well established and great customer service and prices
Well established and great customer service and prices
by
- Verified Purchase
- Recommended
Aug 3, 2017
Store is clean and well stocked.
Store is clean and well stocked.
by
- Verified Purchase
- Recommended
Jul 25, 2017
always friendly staff and always very helpful
always friendly staff and always very helpful
by
- Verified Purchase
- Recommended
Jul 19, 2017
My personal experiences at the Easley store have been good. However, I have several acquaintances...
My personal experiences at the Easley store have been good. However, I have several acquaintances who have worked there and all but one has quit with rather bitter feelings. The recurring theme is that management is extremely difficult to work with due to excessive micromanaging. I cannot validate this charge from personal experience, having never worked there, but do have respect for those who express this opinion. I have nothing to gain and no "ax to grind" by submitting this information. I submit this simply as a service to a fellow employer as a heads up to what could be a problem - or possibly no problem at all. We don't always know everything that we think we know - especially when the source of our information is itself the issue.
by
- Verified Purchase
- Recommended
Jul 17, 2017
EasleySC store
This store has some of the friendliest people working here. Always willing to help and go beyond what there job is. I'm so glad we have a store like this to shop in. The cashier Linda L. Went out of her way to help us check out on the self check out, showing and helping us run the register. Thanks Home Depot for hiring such wonderful people in your store. This is my favorite store to shop in. It's too bad you don't sell groceries also! Lol deb
by
- DIY
Jul 13, 2017
They go above and Beyond to help ..
They go above and Beyond to help ..
by
- Verified Purchase
- Recommended
Jun 24, 2017
The Easley location is always clean, well organised, well stocked, well staffed with plenty of kn...
The Easley location is always clean, well organised, well stocked, well staffed with plenty of knowledgeable and very helpful people. This by far my favorite Home Depot location, and will definitely return here for all my future home project needs.
by
- Verified Purchase
- Recommended
Jun 22, 2017
Excellent help in the flooring department!
Excellent help in the flooring department!
by
- Verified Purchase
- Recommended
Jun 15, 2017
Great customer service
Had to get some lumber today and I was approached several times by associates asking if they could help move lumber for me.Usually I have to sort though the lumber to get the pieces I want. They even tried to take it and load it for me. I am 6'1" and 245 lbs so I am capable of doing the work myself but the just saw a chance to help a customer. This is customer service.
by
- Recommended
Jun 13, 2017
My husband and I are redoing our master bath, and have made MANY trips to the home improvement st...
My husband and I are redoing our master bath, and have made MANY trips to the home improvement stores in our town. After more than one bad experience at the competitor, we have vowed to give our business ONLY to the Home Depot in Easley, SC. Products, prices and convenience are wonderful, but the real selling point for us was customer service. We have been ignored more than once in other stores...the staff at Home Depot is quick, efficient, offer suggestions and help finding items we need. We are definitely giving all of our business to Home Depot.
by
- Verified Purchase
- Recommended
Jun 13, 2017
Can't say anything bad about this store. Everyone is friendly and helpful.
Can't say anything bad about this store. Everyone is friendly and helpful.
by
- Verified Purchase
- Recommended
Jun 7, 2017
Terry and Kane
Terry and Kane are excellent people. That being said it's rare in this age that you meet folk who actually enjoy their work. They gave me a huge dose of confidence about how a working environment should be. Thank you for this platform to express my gratitude for their service. I truly enjoy our store here in Easley, SC. Go Tigers
by
- Recommended
Jun 3, 2017
Awesome!!!!
I love this store. Very organized and everyone there is very helpful
by
- Recommended
Jun 2, 2017
The associates were very friendly. One in particular was Colie, he helped me find exactly what I ...
The associates were very friendly. One in particular was Colie, he helped me find exactly what I was looking for.
by
- Verified Purchase
- Recommended
May 29, 2017
I use the Easley Home Depot for 95% of my needs from your company. I have gone to other Home Depo...
I use the Easley Home Depot for 95% of my needs from your company. I have gone to other Home Depot locations, but the Easley store is most convenient for me.
by
- Verified Purchase
- Recommended
May 24, 2017
A great store they helped me and my wife pick the right freezer for our home for the price we cou...
A great store they helped me and my wife pick the right freezer for our home for the price we could afford.
by
- Verified Purchase
- Recommended
May 22, 2017
easley home depot
Easley home depot is great Susan done a great job today checking me out and they are always on top of helping me find wat I need! There delivery system is great also every time my materials are there waiting on me! All of the staff are are great ...go to Easley home depot for all ur needs or any home depot for that matter!!
by
- Recommended
May 19, 2017
YOUR STORE IS CONVINENT TO MY RENTAL, THAT I AM UPDATING TO SELL. YOU STAFF IS VERY HELPFUL
YOUR STORE IS CONVINENT TO MY RENTAL, THAT I AM UPDATING TO SELL. YOU STAFF IS VERY HELPFUL
by
- Verified Purchase
- Recommended
May 14, 2017
Just love this store because the people are very helpful
Just love this store because the people are very helpful
by
- Verified Purchase
- Recommended
May 13, 2017
This store had great service and very friendly personnel. Our wait time for an on=line pickup was...
This store had great service and very friendly personnel. Our wait time for an on=line pickup was minimal. Will definitely shop hear for all my home needs.
by
- Verified Purchase
- Recommended
May 6, 2017
In my opinion we have one of the best Home Depot there is. The people who work here are always so...
In my opinion we have one of the best Home Depot there is. The people who work here are always so caring and helpful.Even with asking you to help get things down or taken out to your vehicle for you. Their customer service is spot on. I really like t shop here in Easley ,SC. Also the store is always neat and clean. That helps a lot when hunting things to do home repair! Thank you for caring, Home Depot!
by
- Verified Purchase
- DIY
- Recommended
May 2, 2017
Great products
Trying a new project and they had everything I needed to get the job done! Fast and easy.
by
- Recommended
Apr 26, 2017
No more Lowes for me.
I really enjoy shopping at Home Depot. I've been to Lowes and no one has asked me if I needed any help, and when I did get the help the associate acted as if he wasn't knowledgeable about his job. I've purchased a washing machine, an electric range and a Moen faucet from Home Depot. Each time I was there I was greeted as soon as I came through the door, got help finding what I was looking for, and the check out experience was good also. This is my new go to place for home needs.
by
- Recommended
Apr 23, 2017
Mr Marty Jaynes
This is the one of the best home Depot stores I use
by
- Recommended
Apr 21, 2017
Shopping Experience
I had one of the best shopping experiences while shopping at Home Depot this morning.The employees were very helpful and genuinely cared about you as a customer!!
by
- Recommended
Apr 16, 2017
Linda at the Easley store is a very friendly customer service cashier! I hope I have the opportu...
Linda at the Easley store is a very friendly customer service cashier! I hope I have the opportunity to have her be my cashier every time I come to this Easley store! Also, everyone at this store, in my experiences, have went above & beyond to make me a very satisfied, important & happy customer!!!
by
- Verified Purchase
- Recommended
Apr 10, 2017
Help is a must
I have to say I can ask a sale person and they will do there best to help me or find someone who Can!
by
- Recommended
Apr 10, 2017
This store is either hot or cold. No, I don't mean temperature wise, I'm referring to the staff q...
This store is either hot or cold. No, I don't mean temperature wise, I'm referring to the staff quality. Now let me make one distinction, the cashiers and the customer service staff always seem to be friendly and ready to work. The bad generally comes from the departmental staff. Most of the time I find this store either woefully understaffed or (as I suspect) they have employees screwing off. Need help in the plumbing department? Good luck with that, there's no one in a 10 aisle radius of plumbing. Need help in flooring? Well it sucks to be you! Apparently everyone just went to lunch. Need help loading that water heater? Just wait 30 to 40 minutes and someone might respond to a call to the front. Got a question about that lawn tractor? Oh well, sucker! That guy is off until Thursday. I've taken the time in the past to convey these observations through the 'receipt survey' and in a few weeks to a month, things get better. Departmental employees seem more abundant and much more willing to help. Inevitable however, things begin to slip back to, what I can only figure is, operational norm. What I believe is happening is regional management rolls in once enough complaints are logged, they knock some heads, hold some mandatory training and perhaps let a few people go, temporarily scaring the staff straight. Then over time, malaise sets back in and it's business as usual. 14+ years in retail tell me this is due to lack of adequate management. This store is generally clean and organized and most items stay stocked. I'm not so much a fan of the seconds and thirds that get sold as "premium quality" in the lumber department but that's all Home Depot stores now. You know, 2x4's only good for when you want that framed wall to look like some modern art experiment? That's Home Depot quality!
by
- Verified Purchase
- Recommended
4 found this review helpful
Apr 5, 2017
This is a very friendly store
This is a very friendly store
by
- Verified Purchase
- Recommended
Mar 31, 2017
Convenient, clean, friendly employees and great service. Kudos to Joe Strong Str. Mgr for a great...
Convenient, clean, friendly employees and great service. Kudos to Joe Strong Str. Mgr for a great store experience. Products were very easy to find with the help of employee. The store was very clean and the assistant was very hepful and friendly.
by
- Verified Purchase
- Recommended
Showing 1-30 of 487 reviews